Windscreen Wiper Faults
Plus a serious issue regarding the NRN Cab Radio`s
The following are a small selection of windscreen wiper faults, I have many, many more, but they would come repetitive.
The windscreen wiper faults were apparent from the introduction of class 185 units. Yet again, TransPennine Express and Siemens were aware of these faults. Modifications were promised, but nobody saw any difference with these wipers, the faults ranged from complete failure to sticking and working as and when they pleased.
What this selection will show is how common these faults were and the attitude towards rectification, after all do we really need a windscreen wiper to function correctly?
185150 (51150) 13th January 2007
Plus a serious issue regarding the NRN Cab Radio`s
The following are a small selection of windscreen wiper faults, I have many, many more, but they would come repetitive.
The windscreen wiper faults were apparent from the introduction of class 185 units. Yet again, TransPennine Express and Siemens were aware of these faults. Modifications were promised, but nobody saw any difference with these wipers, the faults ranged from complete failure to sticking and working as and when they pleased.
What this selection will show is how common these faults were and the attitude towards rectification, after all do we really need a windscreen wiper to function correctly?
185150 (51150) 13th January 2007
A common fault with the wiper blades, booked on the 13th January 2007, obviously needs urgent attention, or so you would think.
There is also on this repair sheet another serious issue regarding the NRN Radio in the cab not working on the East Coast Main Line in the Tollerton Area, likewise on my fateful day in January 2009, on the same East Coast Main Line, further along at Northallerton and Darlington.
NRN Radios are very unpredictable and untrustworthy, to me they are a vital part of the safety equipment a Driver needs, yet TransPennine Express Management turned the proverbial blind eye to this extremely serious situation.
Lets take a look at what Route Driver Manager Mark Atkinson says at my hearing regarding this issue.
(Transcript from the Hearing Minutes)
ST - Steve Trumm (ATCU Representative)
MA - Mark Atkinson (Route Driver Manager)
ST: "Do you always have good NRN radio contact within your network"?
MA: "I think you know the answer to that don`t you".
ST: "Well the answer is clearly not".
MA: "There are always black spots where NRN`s concerned".
ST: "Exactly".
MA: "I think you would understand most drivers would recognise that".
So here we have a Senior Manager freely admitting that there are serious issues concerning the NRN Cab Radio`s. His attitude as clearly demonstrated is blase', showing his familiarity with this common problem. But the main question that I have, is what has this Senior Manager done about this? Surely these so called black spots should have been cataloged and investigated?
Why do we need NRN Radio`s? Quite simply they are a communication tool, which especially in any emergency situation is the difference between life and death, I CHALLENGE ANYONE to deny this. But here we have Route Driver Manager Mark Atkinson yet again without a care in the world regarding SAFETY.
As I have demonstrated and shown with categoric evidence throughout this website, this attitude is a TransPennine Express TRAIT, I would at this moment in time say a FIRST GROUP TRAIT but I will give their Directors chance to have their say and prove otherwise if they so wish.
Ironically one of the only Drivers whoever tried to get issues looked at and reported issues on a regular basis wrote a report regarding the above repair slip, this report is shown below.
York Driver Keith Walden`s Report dated 13th January 2007
There is also on this repair sheet another serious issue regarding the NRN Radio in the cab not working on the East Coast Main Line in the Tollerton Area, likewise on my fateful day in January 2009, on the same East Coast Main Line, further along at Northallerton and Darlington.
NRN Radios are very unpredictable and untrustworthy, to me they are a vital part of the safety equipment a Driver needs, yet TransPennine Express Management turned the proverbial blind eye to this extremely serious situation.
Lets take a look at what Route Driver Manager Mark Atkinson says at my hearing regarding this issue.
(Transcript from the Hearing Minutes)
ST - Steve Trumm (ATCU Representative)
MA - Mark Atkinson (Route Driver Manager)
ST: "Do you always have good NRN radio contact within your network"?
MA: "I think you know the answer to that don`t you".
ST: "Well the answer is clearly not".
MA: "There are always black spots where NRN`s concerned".
ST: "Exactly".
MA: "I think you would understand most drivers would recognise that".
So here we have a Senior Manager freely admitting that there are serious issues concerning the NRN Cab Radio`s. His attitude as clearly demonstrated is blase', showing his familiarity with this common problem. But the main question that I have, is what has this Senior Manager done about this? Surely these so called black spots should have been cataloged and investigated?
Why do we need NRN Radio`s? Quite simply they are a communication tool, which especially in any emergency situation is the difference between life and death, I CHALLENGE ANYONE to deny this. But here we have Route Driver Manager Mark Atkinson yet again without a care in the world regarding SAFETY.
As I have demonstrated and shown with categoric evidence throughout this website, this attitude is a TransPennine Express TRAIT, I would at this moment in time say a FIRST GROUP TRAIT but I will give their Directors chance to have their say and prove otherwise if they so wish.
Ironically one of the only Drivers whoever tried to get issues looked at and reported issues on a regular basis wrote a report regarding the above repair slip, this report is shown below.
York Driver Keith Walden`s Report dated 13th January 2007
You will see that the Driver had problems surrounding his windscreen wiper and then when he attempted to inform the signaller, his call failed to connect, the Driver like myself even states, "This is a serious safety issue and needs investigating".
What do you think was the response from TransPennine Express and Siemens regarding this extremely serious and dangerous issue?
I can tell you, NOBODY CARES.
185150 (51150) Same cab, 9 days later
What do you think was the response from TransPennine Express and Siemens regarding this extremely serious and dangerous issue?
I can tell you, NOBODY CARES.
185150 (51150) Same cab, 9 days later
Same Unit, same cab, 9 days later, SAME PROBLEM, SAY NO MORE !
185135 (51135) repair slip 12th December 2008
185135 (51135) repair slip 12th December 2008
Driver reports a common fault with these windscreen wipers, working intermittently. Just like with the warning horns, the answer we see is, "ALL OK ON DEPOT". So we go through the same cycle of events as the warning horn, REPORT, OK ON DEPOT, REPORT, OK ON DEPOT and on and on!
185135 (51135) repair slip 19th December 2008
185135 (51135) repair slip 19th December 2008
One week later, same cab, still problems with this windscreen wiper! Rectification, similar to the warning horn, trip the wiper mcb, reset it and IT TESTS OK.
185135 (51135) repair slip 20th December 2008
185135 (51135) repair slip 20th December 2008
This is the 3rd booking in just over a week, (there may have been more, but these repair slips are the only one`s I have). However this time the Driver is clearly irate, this brings up a very important topic called "HUMAN FACTORS", something that TransPennine Express knew nothing about and I doubt very much ever will, that is until the day it is forced upon them by a major incident.
The behavourial analysis of a person in their working environment is something that every company should invest in, especially like TPE, a train operating company, where their Drivers have responsibility for peoples lives through their actions.
This Driver above, clearly angered states, "This is a distraction and has been reported a number of times, so maybe marks a proper investigation. Tripped and reset mcb, maybe I do it differently because it didn`t rectify fault". What really stands out in this small paragraph is the,"maybe I do it differently because it didn`t rectify fault".
We all know that there is only one way to trip and reset an mcb, this sarcasm is clear evidence of frustration. Frustration can cause mistakes, frustration also knocks confidence, yet what is shown here is repeated throughout the whole 185 fleet rectification analysis process, IGNORANCE and the lack of will to find a solution for any fault.
It took nearly 40 hours before this fault was looked at by Siemens, unbelievably what response do we see? "WORKING CORRECTLY ON ARRIVAL".
They go on to state, "FURTHER INVESTIGATION REQUIRED"? How many more times do they need this reporting?
The statement, "CONTROL AWARE", we all knew TransPennine Express know about this, but what actual use is them being made aware?
185135 (51135) repair slip 1st January 2009
The behavourial analysis of a person in their working environment is something that every company should invest in, especially like TPE, a train operating company, where their Drivers have responsibility for peoples lives through their actions.
This Driver above, clearly angered states, "This is a distraction and has been reported a number of times, so maybe marks a proper investigation. Tripped and reset mcb, maybe I do it differently because it didn`t rectify fault". What really stands out in this small paragraph is the,"maybe I do it differently because it didn`t rectify fault".
We all know that there is only one way to trip and reset an mcb, this sarcasm is clear evidence of frustration. Frustration can cause mistakes, frustration also knocks confidence, yet what is shown here is repeated throughout the whole 185 fleet rectification analysis process, IGNORANCE and the lack of will to find a solution for any fault.
It took nearly 40 hours before this fault was looked at by Siemens, unbelievably what response do we see? "WORKING CORRECTLY ON ARRIVAL".
They go on to state, "FURTHER INVESTIGATION REQUIRED"? How many more times do they need this reporting?
The statement, "CONTROL AWARE", we all knew TransPennine Express know about this, but what actual use is them being made aware?
185135 (51135) repair slip 1st January 2009
20 days after the first report in this section (above) and I report exactly the same problem, "AS PREVIOUSLY REPORTED", is there any wonder that frustration leads to boiling point? But I forgot, you have no understanding of HUMAN FACTORS, your IGNORANCE to any situation is your BLISS.
Take a look at the HUMAN FACTORS in the way I was personally treated, you deliberately created the monster, looking back, you all actually gained satisfaction from your behavioural IGNORANCE, pushing and pushing until the pressure broke the valve, then blaming my response to your psychological warfare. You were nothing more than disgusting human beings.
I was going to add many more repair pages on this subject, but realise that anyone looking at this website by now would understand that what I say is the truth. If however TransPennine Express would like to dispute the fact that I have many more repair slips, then I would gladly add them to this section.
ONCE AGAIN, I CHALLENGE ANYONE FROM TRANSPENNINE EXPRESS MANAGEMENT OR SIEMENS MANAGEMENT TO ANSWER THE ABOVE ISSUES, SOMEHOW, I RECKON THAT I WILL BE IN FOR A LONG WAIT.
THE REASON BEING, THE TRUTH HURTS.
Take a look at the HUMAN FACTORS in the way I was personally treated, you deliberately created the monster, looking back, you all actually gained satisfaction from your behavioural IGNORANCE, pushing and pushing until the pressure broke the valve, then blaming my response to your psychological warfare. You were nothing more than disgusting human beings.
I was going to add many more repair pages on this subject, but realise that anyone looking at this website by now would understand that what I say is the truth. If however TransPennine Express would like to dispute the fact that I have many more repair slips, then I would gladly add them to this section.
ONCE AGAIN, I CHALLENGE ANYONE FROM TRANSPENNINE EXPRESS MANAGEMENT OR SIEMENS MANAGEMENT TO ANSWER THE ABOVE ISSUES, SOMEHOW, I RECKON THAT I WILL BE IN FOR A LONG WAIT.
THE REASON BEING, THE TRUTH HURTS.